News & Events
ITIL Version 3 Overview (3pm-5pm)
Monday, March 19, 2012
This 2 hour seminar provides an overview of the Best Practice ITIL® framework, including all the core components, the key considerations for implementation and adoption of ITIL®, and if needed the accredited examination structure. ITIL is used by organizations world-wide to establish and improve capabilities in service management.
Participants will learn:
- What is ITIL®?
- How is ITIL® structured?
- What are the Benefits?
- Overview of the Service Management lifecycle
- Service Strategy: High level strategy to make sure IT are delivering the right, integrated services
- Service Design: Design Services to meet strategy and business objectives, minimizing costs
- Service Transition: Implement, manage and control changes and improvements to be effective and efficient
- Service Operation: Co-ordinate and carry out activities to deliver the services
- Continual Service Improvement: Review, analyze and recommend improvements to deliver specific results
- Structure of ITIL® Examinations: Qualification scheme, credits and certification (If Necessary)
- Questions and Answers
Target Audience:
This seminar is aimed at IT Service Managers, IT Professionals and business people with no, or limited, prior knowledge or experience of ITIL.
Project Management Preview (3pm-5pm)
Wednesday, March 28, 2012
Attend a free session to experience our blend of proven training practices and innovative instructional delivery methods that will provide your organization with the learning solution needed to turn potential into exceptional performance.
In this single two-hour session, you will experience a hands-on perspective of how we present instruction to increase learning and productivity. St. Edward's understands that adults learn by doing and asking questions. Therefore, the St. Edward's curriculum and programs are engineered to accelerate learning and comprehension of the subject. Our classes incorporate team projects, demonstrations, examples, cases, and hands-on activities.
Other topics included in this session:
- Recent Trends in Project Management
- Characteristics of Project Management
- Integrating Project Management Influences
- Project Manager Functions
- Benefits of PMP® Certification
- Customized Business Solutions
Register Now
For more information on the next session contact us at information@seupec.com
Business Analyst Preview (3pm-5pm)
Thursday, March 29, 2012
Attend this free two-hour session to
gain insight into our instructional delivery methods and receive a high level
overview of our Business Analysis Training Program.
Business Analyst are responsible for developing requirements and requirements management and are increasing recognized as the vital link between the client, stakeholders, and the solution team.
Who should attend?
- Business analysts
- Systems analysts
- Requirements analysts or managers
- Process improvement Professionals
- Consultants
Topics covered in this session include:
- The Business Analyst Role
- Trends in Business analysis
- Relationship to Project Management
- Benefits to CBAP Certification
