If you require a general understanding of the ITIL framework to understand how ITIL can be used to enhance the quality of IT service management within your organization, the St. Edward's University Professional Education's ITIL Foundation Certification program is for you. The learning objectives are targeted at understanding the relationship between stages of the Lifecycle, and the processes involved in a Service Management practice. IT professionals, business process owner, business managers and stakeholders who contribute to an ongoing service improvement program. Recommended Training: Learn more about our programs:
The ITIL Foundation Certificate in IT Service Management provides an entry into understanding the core principles of ITIL practices for Service Management.
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Contact a Programs & Services Advisor at 512-346-8110 or email information@seupec.com